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Nailsea & Backwell Train Station

Nailsea & Backwell Train Station

Nailsea & Backwell

Nailsea & Backwell station

Station Road
Backwell
Somerset
BS48 3LH

Ticket office opening hours:

Monday - Friday - 06:30 to 09:45

GET DIRECTIONS

Nailsea & Backwell at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday
      Saturday
      Sunday
    • Helpline No
    • Helpline Contact Details

      08001 971 329 or 18001 0800 197 1329 (Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Set down space is available on Station Close.

    • Nearest Stations with Facilities The nearest station with more facilities is Plymouth
    • Step Free Access
      coverage: partial station">

      Step-free category B3 station - "œSome step-free access, may be in one direction only." Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/NLS.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      access road

    • Sheltered YES Yes
    • Spaces 20
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Phone number: 01934 888 888

      Address:
      Station Road
      Backwell
      BS48 3LH

      Operator Name: North Somerset Council
      Name: Council Managed Car Park
      Spaces: 268
      Number Accessible Spaces: 7
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 51.41940681
    • Longitude -2.750646299
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:30 to 09:45
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Platforms 2 near the shelter
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      Smartcard Accepted

  • Other transportation

    • Rail Replacement Services

      Bus stop on Station Road, or as directed by signs.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.